Question 1

How much does it cost?

Accepted Answer

Pricing varies by writing type and length. Each writing type has its own per-word rate shown on the order form. No hidden fees or subscriptions.

Question 2

How long does it take to get my writing?

Accepted Answer

We will email you your writing from 1 hour- 3 hours; depending on user quantity and the length of your writing. If you have not received it in 48 hours, please email paperspacedigital@gmail.com.

Question 3

What formats do you provide?

Accepted Answer

All writing is delivered in a .docx format which is easily editable in Google Docs or Word; as well as other writing programs.

Question 4

What is your refund policy?

Accepted Answer

All sales are final. We carefully craft each piece according to your specifications to ensure quality results.

Question 5

What happens to my uploaded files?

Accepted Answer

Your files are stored securely and used only to generate your specific writing. We don't use your content to train AI models. Files are automatically deleted after 30 days.

Question 6

Do I own the rights to my generated writing?

Accepted Answer

Yes! You own the output you purchase.

Question 7

What file types can I upload?

Accepted Answer

Depends on the writing type: Images (.jpg, .png), Documents (.txt, .md, .docx, .pdf), and Data files (.csv). Maximum 25MB per file.

Question 8

Can I create multiple pieces?

Accepted Answer

Absolutely! Each piece is a separate order. You can create as many different writing pieces as you want.

Question 9

Is my content private and secure?

Accepted Answer

Yes. We use enterprise-grade security and encrypt all data, and neither we nor our AI providers train AI models on your content. When you use an AI feature, the text you asked us to work on is sent to our AI providers (Anthropic and Groq) to answer that request and nothing else, under terms that bar them from training on it. See the AI Processing section of our Privacy Policy for the detail.

Question 10

What if there's a technical problem?

Accepted Answer

If we can't deliver your writing due to a technical issue, we'll provide a full refund. Contact paperspacedigital@gmail.com for assistance.

Question 11

Do you support different languages?

Accepted Answer

Currently, we generate writing in English. We're working on adding support for other languages in the future.

Question 12

Is there a limit on writing length?

Accepted Answer

Each writing type has different word count ranges (shown on the order form). Generally from 1,000 to 50,000 words depending on the type you choose.

Question 13

Can I use this for commercial purposes?

Accepted Answer

Yes, you can use your generated writing commercially.

Frequently Asked Questions

Common questions